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From Account Management to in-the-moment support, counseling and life management service delivery – we serve people personally. Our mission: We believe all people need to feel the sense of purpose, hope and dignity that is enriched through relating and connecting with others. With a passion to impact the world, we love what we do — compassionately inspiring people to thrive at home and at work. We serve people personally — soul-to-soul. With servant hearts and proven results, we help people improve the quality of their lives.
A premier Employee Assistance Plan (EAP), Personal Assistance Services (PAS) has been a leader in the employee assistance field for four decades. Serving across the country and around the globe, PAS is a life event company that helps employees with virtually any life need: being successful at work, getting along with others; achieving life balance; being a better parent, grandparent, friend or spouse/partner; planning for the future; becoming happier and more resilient; overcoming addictions; solving legal and financial challenges, being more organized, and so much more. As a resource to people for life’s questions, having PAS is like having a personal concierge to help manage work and home life.
PAS offers an extensive array of confidential counseling, coaching and consultation services for employees and their dependents, performance improvement tools for managers, on-site or virtual support following disruptive events, dedicated counselor presence (clinic, virtual, on-site), personal and professional development, forensic and organizational consultation for management and human resources. All of these services help employees and managers solve problems, navigate challenges and strengthen their work and home life.
National network of 60,000 licensed masters-level counselors across the US
Global network spanning 185 countries
Risk mitigation team of forensic and clinical psychologists and CEAPs
Year after year, a 98% account retention rate
PAS’s account management is focused on raising awareness, reducing stigma to seeking assistance, and engaging employees to use the EAP for life event support. Service reports reflecting true utilization are generated quarterly, and a return-on-investment report is generated annually. Website hits, telephonic and web inquiries, and training participants are not counted toward utilization percentages and are reported separately with engagement statistics.
Our account managers closely monitor the events that occur in the communities and organizations we serve and proactively reach out to offer services to support employees. PAS also aligns with local human resource and benefits management teams to gain first-hand knowledge about occupational influences at each worksite. PAS is able to integrate within multiple employee and organizational support systems to promote mental health awareness, consultation and support:
of EAP participants would recommend PAS to others
of participant satisfaction after using our EAP services
of cases resolved within the EAP benefit
improvement in mental health
report personal life is better
report improved productivity at work
PAS’s focus is on proactive and continuous engagement. We leverage technology to extend learning and practice opportunities and connection to a professional human care navigator via participants’ preferred means of engagement.
Download the full article to see how PAS is different from a typical EAP.
We all go through challenging stages in our lives, no matter our job title. Some of the industries PAS serves include:
PAS’ mindfulness platform teaches new skills every day that help you make every moment matter with greater focus, creativity, and purposeful decisions about your health and wellbeing
PAS’ monthly interactive digital wellbeing magazine features easy point-and-click access from any device to easy-to-read, enjoyable, engaging information via interactive graphics and exercises
Your wellbeing is at the heart of how you live, work, care for your family, and build relationships – and your wellbeing matters to us. That’s why we are excited to offer RxWell®