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Who We Are


A message from our CEO

In the early 1980’s when our company was just beginning, our leadership and staff were creating an Employee Assistance Program (EAP) platform from the ground up. We had humble beginnings but we had a wealth of talent, heart and strategy.

All of us were excited to “Build What Comes to PAS”. At every turn, we celebrated the excellent reputation we were building together as a team. “Taking Care of the People Who Take Care of the People” became our internal slogan of hope for continued growth and dedication to service excellence. We had a shared vision and purpose. The contributions made by each and every PAS employee truly made a difference.

Our business has grown and thrived ever since! While we have tremendously broadened our service delivery platform over the years, we have never moved away from how and why we serve people the way we do. Every single day, the people of PAS measurably improve lives by personally providing encouragement, support and resources.

Today we cover hundreds of thousands of people working in virtually every industry across the U.S. Our domestic network of licensed behavioral health professionals has grown to 60,000 and our international reach has grown to 185 countries.  We are blessed to have hundreds of employers place their trust in us to serve as their EAP partner. We serve the people of PAS and our clients exceptionally well and we are very grateful for our 98%+ account retention rate. On behalf of all of us at PAS, thank you for the privilege to serve you!

Susan Skinner
Founder and CEO


What we believe

We believe all people need to feel the sense of purpose, hope and dignity that is enriched through relating and connecting with others. With a passion to impact the world, we love what we do — compassionately inspiring people to thrive at home and at work. We serve people personally — soul-to-soul. With servant hearts and proven results, we help people improve the quality of their lives.

Our Team

skilled professionals

PAS experts supporting your business goals

Our services are delivered by our diverse team of licensed/certified counseling, life management and wellbeing experts. Organizations also may benefit from the guidance of some of the most knowledgeable and experienced EAP professionals in the business. All PAS clinical managers are Certified Employee Assistance Professionals (CEAPs), each with more than 20 years of EAP experience.

We also enjoy life and our fellow PAS team members.

Meet our therapy dogs

Our Culture

Living our values

Values-Driven Culture

Technology can enhance our lives by expediting communication, putting information at our fingertips and providing educational opportunities like never before. But there is no replacement for the human relationship. Here at PAS, we offer the best of digital support, and the best of human care.

PAS is a human company, providing human care. PAS team members live our values by providing compassionate care, expert guidance and valuable professional services. That is why we live our name, Personal Assistance Services, serving personally, soul-to-soul.

Critical Incident Stress Management (CISM) Support for Police, Fire and EMS
Almost Home Intervention
Help for The Homeless
Reading Buddies
Back to School Store
Teen Leadership Conference

Critical Incident Stress Management (CISM) Support for Police, Fire and EMS

The PAS trivia team helped the St. Louis CISM team raise funds for trauma education and support for emergency responders. We have specialized in serving police, fire and EMS organizations since 1982.

Almost Home Intervention

PAS assembled and delivered goodie bags filled with clothing, books, stuffed animals, toys, and notes of encouragement to young, impoverished mothers. At Almost Home, moms learn life skills to become self-sufficient and provide a brighter future for their children.

Learn more

Help for The Homeless

In addition to the donations we make to homeless centers, PAS donates bedding, toys, and snacks to animal rescue centers. We also provide resilience building support for the staff of these centers during times of crisis and loss.

Reading Buddies

PAS staff and their families enjoy assembling reading buddy kits as part of our annual company picnic festivities. Each kit includes personally stuffed and sewn huggable animals, children’s books, healthy snacks, and a hand-written personal note to the recipient. PAS partnered with United Way to distribute our reading buddies to child service agencies throughout the region.

Back to School Store

PAS staff supports “Back to School Store” sponsored by the National Council for Jewish Women. Our donations help to provide brand new school clothes and supplies for over 1,000 kids in need at the store, plus about 300 more living in shelters.

Teen Leadership Conference

PAS staff members contributed to the 4th annual Grandview Teen Leadership Conference, an all-day event that offers opportunities for area teens to learn leadership and work-life skills from experts in a wide range of professions. PAS staff led sessions on nonverbal communication, stress management, preparing for college, and choosing a career. PAS also supported the conference with an in-kind donation of printing services.

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